About the Paper

The first page of Justin Goldston's Paper as published in the Journal of Applied Business and Economics in 2021.

Abstract

Organizational leaders have increasingly turned to enterprise resource planning (ERP) applications, also known as decision support systems, to make their firms’ operational, tactical, and strategic processes more efficient and effective in the changing global marketplace. High failure rates in ERP systems implementations make these projects risky, however. Most prior research on critical success factors for conventional ERP implementation has been on large enterprises, resulting in a gap in knowledge on these factors in the small and medium enterprises that constitute the majority of U.S. employer firms.

Originally Published on
Journal of Applied Business and Economics
Vol. 20 No. 1 (2021)


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Meet the Author

Justin Goldston

Dr. Justin Goldston is a Professor of Project and Supply Chain Management at Penn State University where his research is focused on blending the practices of supply chain management, emerging technologies, and sustainability to create positive global change. Dr. Goldston is a research facility affiliate for the Center for the Business of Sustainability at the Smeal College of Business at Penn State, as well as an active contributing faculty member to The Sustainability Institute at Penn State. Outside of the institution, Goldston is an Executive on the International Supply Chain Education Alliance's (ISCEA’s) International Standards Board (IISB) and is the author of the forthcoming book AI for Good: Achieving Sustainability Through Citizen Science and Organizational Citizenship.


Education
- Ph.D., Leadership and Organizational Change, Walden University
- M. Phil., Leadership and Organizational Change, Walden University
- M.P.S., Supply Chain Management, Penn State University
- B.S., North Carolina A&T State University